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Welcome to the Service Dog Information page at Wiredog (www.petjoyonline.com).  Here you will find a ton of useful information to educate you on different types of Service Dogs and the laws pertaining to service dogs*.  We hope you enjoy this area of our site and find it informative.
* information is deemed reliable, but not guaranteed.
 
 
 
 
 
 
 
 
 
TSA Information for when Travel with a Service Dog:
 
The following is the latest information from the TSA's website (tsa.gov/servicedogs):
  • If you have a service animal, you are encouraged to inform the Security Officer that the animal accompanying you is a service animal and not a pet. This will provide you with an opportunity to move to the front of the screening line since the Security Officer may need to spend more time with you.
  • It is recommended that persons using an animal for assistance carry appropriate identification. Identification may include: cards or documentation, presence of a harness or markings on the harness, or other credible assurance of the passenger using the animal for their disability.
  • At no time during the screening process will you be required to be separated from your service animal.
  • Security Officers have been trained not to communicate, distract, interact, play, feed, or pet service animals.
  • The Security Officer should ask permission before touching your service animal or its belongings.
  • You must assist with the inspection process by controlling the service animal while the Security Officer conducts the inspection. You are required to maintain control of the animal in a manner that ensures the animal cannot harm the Security Officer.
  • If you need to leave the secure boarding area to relieve your animal, you must undergo the full screening process again. Inform the Security Officer upon your return to the security checkpoint and she/him will move you to the front of the screening line to expedite the screening process.

Service Dogs

  • Advise the Security Officer how you and your dog can best achieve screening when going through the metal detector as a team (i.e., whether walking together or with the service dog walking in front of or behind you).
  • If the walk through metal detector alarms in the situation where you and your service dog have walked together, both you and the dog must undergo additional screening.
  • If the walk through metal detector alarms on either you or your service dog individually (because you walked through separately), additional screening must be conducted on whoever alarmed the walk through metal detector.
  • If your service dog alarms the walk through metal detector, the Security Officer will ask your permission and assistance before they touch you service dog and its belongings. The Security Officer will then perform a physical inspection of your dog and its belongings (collar, harness, leash, backpack, vest, etc.) The belongings will not be removed from your dog at any time.
 
 
WHAT ABOUT WIREDOG'S SERVICE DOG GEAR?  I HAVE TO HAVE IT BY LAW, RIGHT?  WRONG!
 
We are always up front with our customers about our gear.  We make great Service Dog and Working Dog equipment here at Wiredog.  Our service dog supplies are Made in the U.S.A. and we use the best materials. 
 
A lot of our customers also ask - "do I have to have this equipment for my dog to be a Service Dog?".  The answer is 100% NO!  See, we don't misrepresent the law just so we can get a sale.  Our equipment is NOT required for your dog to be a Service Dog. 
 
The best comparison we have come up with is a Headache and Tylenol.  While a headach will go away with enough sleep and time, Tylenol can make it go away much quicker.  A legitimate Service Dog is still a Service Dog with or without a vest, ID, certification or anything else.  Our vests, IDs, and other gear will simply help get rid of A LOT of headaches and do it much more quickly.
 
Our products are intended to help identify real Service Animals and help their owners in their daily lives.  Our products never represent some sort of certification or registration (which are NOT needed according to Federal Law).  Wiredog does believe that certification is a great idea.  If you wish to have your Service Dog certified, please find a reputable service dog trainer for testing or a great non-profit organization, such as Delta Society.  If you need help, just call us.
 
Please do not fall for a company telling you to register any companion animal as a Service Dog so you can take it anywhere.  These are Scams and are going to ruin a right that is needed by real people.  Service Dogs are NOT pets... they are very important workers for their handlers.  We are committed to protecting these rights.
 
 
 
New Laws Regarding SERVICE ANIMAL TRAINING
 
There is much talk about the news laws on the dockets in Congress and the laws about the training of Service Animals.  The following is an excerpt from the proposed changes that is currently in review.  This information is taken directly from the ADA site.
"Proposed training standards. The Department has always required
that service animals be individually trained to do work or perform
tasks for the benefit of an individual with a disability, but has never
imposed any type of formal training requirements or certification
process. While some groups have urged the Department to modify this
position, the Department does not believe such a modification would
serve the array of individuals with disabilities who use service
animals." (emphasis added)
 
At Wiredog, we not only strive to produce the best Working Dog equipment on the market, we also strive to educate our customers, and the general public, on service dogs and service dog information.  We are involved in the Phoenix-Metro community and take part in local engagements that promote involvement of the city in service dog puppy raising, training and more.  We are dedicated to you and your K9.  Please do not ever hesitate to contact us toll-free at 1-877-91-WIREDOG if we can help you in any way whatsoever.